BVRMC receives national recognition


Buena Vista Regional Medical Center (BVRMC) has achieved recognition as an Adopter of the Healthcare Financial Management Association’s (HFMA) Patient Financial Communications Best Practices®. As a Best Practices Adopter, Buena Vista Regional Medical Center demonstrated that it follows nearly 100 best practices covering all aspects of financial interactions that take place in a variety of care settings.
“In a time when patients are paying more out-of-pocket for their health care, the financial conversations we have with patients have never been more important,” said Krista Ketcham, BVRMC Chief Financial Officer. “We have taken steps to ensure that patients are treated with compassion and respect in financial matters and this recognition confirms that.”
“When people are dealing with health issues, they should be focusing on their health, not trying to decipher confusing financial information,” said HFMA president and CEO Joseph J. Fifer, FHFMA, CPA, in learning of the award. “Buena Vista Regional Medical Center demonstrated its commitment to ensuring that patients have a good experience when it comes to the financial aspects of their care.”

See the full story in the July 8 edition of the Aurelia Star or subscribe online for instant access.